SmartNet Supports

A Cisco ID allows us to identify you and deliver the right information and capabilities to which you're entitled. If you already have a Cisco.com ID, please proceed to Step 2.

Link your Contracts to your Cisco ID

Associating the services you have purchased with your Cisco ID unlocks access to the additional capabilities and resources to which you're entitled.

Register for Portal Access

The SmartNet portal allows you to see End-of-Life information, support coverage, alerts, and reports for your devices. First select a person at your organization to administer the portal. This person will register for portal access first, becoming the delegated administrator.

Designate your Administrator - View Onboarding Guide

Populate your Initial Device Inventory

Now that you are in the SmartNet portal, for your initial upload, we recommend that you use our CSV file import option to bring just a few of your covered devices into the portal.